Privacy policy

Basic summary

TSS Group a.s. performs the processing of your personal data because it is necessary to fulfill the contract with you regarding the sale of the goods (or for the implementation of the measures taken before the conclusion of such a contract) and further processing your personal data, which is necessary for the fulfillment of the public service obligation of this company.

1. Identity and contact details of the operator

1.1. Your personal data is operated by the TSS Group a.s. from the registered office Továrenská 420/50, 018 01 Dubnica nad Váhom, 36323551, VAT No SK202011650, registered in the Commercial Register of the District Court Trenčín, section: Sa, Insert č. 10609 / R

(Hereinafter referred to as the “operator”).

1.2. The administrator’s contact information is as follows:

Address for delivery:
TSS Group a.s.
Továrenská 4201/50
018 01 Dubnica nad Vahom

E-mail address:
Telephone: +421 32 744 59 21


ŠERF, s.r.o.
Na hôrke 26
010 03 Žilina
Tel .: +421 908 768 827

2. Legal basis for the processing of personal data

2.1. The legal basis for the processing of your personal data is the fact that such processing is necessary for:

2.1.1. The fulfillment of the contract between you and the operator or for the implementation of the operator’s measures prior to the conclusion of such a contract, under the Article 6 (1) b) Regulation (EU) 2016/679 of the European Parliament and the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation) (hereinafter referred to as “regulation”)

2.1.2. The fulfillment of the legal obligations which apply to the operator, under the Article 6 (1) c) of the Regulation, namely the fulfillment of obligations imposed on the operator by generally binding legislation, Act no. 235/2004 Coll., On Value Added Tax, as amended, by Act No. 586/1992 Coll. on income tax, as amended, and Act No. 563/1991 Coll., On Accounting, as amended.

3. Purpose of processing of personal data

3.1. The purpose of processing your personal data is to perform a contract between you and the operator, including the delivery of goods and the resolution of the liability for errors or the implementation of the measure by the operator before the conclusion of such a contract, and the fulfillment of the related public service obligations of the operator.

3.2 There is no automatic individual decision making under Art. 22.

4. Time period of storage of personal data

4.1 Your personal data will be processed for the duration of the effects of the rights and obligations of the contract and for the period necessary for the purpose of archiving under the relevant generally binding legal regulations, but at longest for the period of time stipulated by generally binding legal regulations.

4.2 Overview of saved data and storage time

Purpose of processing

Time period of storage of personal data

Completed orders 10 years at longest after the end of the tax period in which the tax document was issued
Completed claims 5 years at longest after termination of the claim procedure
Inquiry from the contact centre 60 days at longest after responding to an inquiry
Target offer of goods and services 30 days at longest after withdrawal of consent
Marketing campaign 30 days at longest after withdrawal of consent


5. Scope of data processing

We process only necessary data so we can offer you quality goods and services tailored to your needs.

  • Name, surname
  • Address for delivery of the ordered goods
  • Billing address
  • Telephone number
  • E-mail address
  • Purchase history
  • History of web sites visited
  • Activity history in email campaigns

6. Other recipients of personal data

6.1. Other recipients of your personal data will be shipping companies and other persons involved in the delivery of goods or making payments under a contract of sale and the person providing e-shop related technical services for the operator, including software and data storage. The recipients of your personal data will be.



Purpose of processing



Web behaviour analysis, on-line advertising in Adwords network



E-mail Marketing



Order dispatch



Web sites, information system, accounting

6.2 The recipients of your personal data processed to fulfill legal obligations may also be the financial administration authorities or other competent authorities in cases where the general binding laws are imposed on the operator.

6.3 Operator does not intend to sell your personal data to third countries (outside the EU) or international organizations.

7. Rights of data subjects

7.1. Under the conditions set forth in the Regulation, you have the right to request from the operator access to your personal data, the right to edit or delete your personal data, or to limit their processing, the right to object to the processing of your personal data, and the right to the portability of your personal data.

7.2 If you believe that the processing of your personal data has been violated or the regulation was violated, you also have the right to file a complaint with the Supervisory Authority.

7.3. You are under no obligation to provide personal information. The provision of your personal data is a necessary requirement for the conclusion and performance of the contract, and without providing your personal data, it is not possible to conclude the contract or to fulfill it by the operator.

8. Profiling and automated processing

We do not use either profiling or automated processing of your personal information on our sites or campaigns.

9. Google Analytics

This site uses Google Analytics, a company’s web analytics services

Google Inc. For complete information about processing your personal information, visit:


We use “cookies” on our websites, which are small data files stored on your computer’s hard drive. The cookies we use do not store any personal information under these terms, nor do they otherwise collect any personally identifiable information or IP address

If you do not wish to receive cookies, you can delete all cookies from your computer’s disk in the settings of your Internet browser, block their reception, and you can also make sure that you are alerted to this before you save each individual file.

11. References to legislation



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